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Home › Forums › kbmMW › No answer from sales@components4developers.com,support@components4developers.com
kimbomadsen.
Phung Huy HauHello,
I try to get some information from sales@components4developers.com.
Why nobody answer?
Thank You.
kimbomadsenI replied to the first post I received from you at April 24 2023.
I hope you did receive it. If not the reply is here:
“Actually I can only see you having an original Enterprise Edition new license purchase Sep 18 2019.
As the SAU is 12 months _extension_ it will extend from the expiration of the previous license period, which were April 20 2020 (6 months + a few days).
So your new SAU extension would usually have an expiration at April 20 2021.
The alternative is to purchase enough extensions to get back on track, or purchase a new license with a 10% back on track discount, which again would include 6 months SAU.
Instead I have (actually wrongly.. but my mistake) acted as you have purchased a new license, which thus contains 6 months SAU, but essentially with 50% discount. ”
/Kim